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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- After your order has been received, payment verified, and information, pictures received, your order will ship out within 12 hours Guaranteed.
- Privacy & Security
- Your privacy is a big concern for us, this is why we do not process any Credit Cards directly on our site. So if ever anything happens your most personal information is safely secured.
- Returns & Replacements
- All items are well inspected before we ship them, however it is possible we made a mistake or the card has a defect. If this is the case we will ship you a new card at no charge to you.
- Ordering
- The process of ordering is very simple and similar to any other eCommerce site you may have ordered from. The first step is to browse around, add your products to your shopping cart, select any Extras (such as holograms, backsides, metal clips and/or magnetic stripe cards) and once you are satisfied with your order, proceed to the Checkout. Here you will specify your billing address and most importantly your shipping address and payment method. Once your payment is send, if you wish to customize your card you will need to send your Pictures and Information to
. Thats it, your done! - Payment, Pricing & Promotions
- We prefer paypal as a payment method, however you can always send a International Money Order, Cashiers Check or even Cash. A address and name will be provided to you at the checkout.
- Viewing Orders
- Once your order has been completed, paid for and information sent to , you can check on the status of your order by visiting our site www.IdentityProps.com and clicking on the My Account tab. You will be asked to sign into your account. You can track your order this way.
- Updating Account Information
- You can update your account information whenever you want by clicking on the My Account tab on the upper right hand side of our website. You can modify all your information.
